Achievement Tests Banner
Achievement District Test Coordinator Updates and Reminders
April 1, 2022
Achievement District Test Coordinators,

Please see below for important DTC updates and reminders for AASA, AzSCI, ACT, and ACT Aspire.

Please remember:
  • Include your district entity number on any emails to us. This helps to speed up the research process on our end as we work to get answers to your questions.
  • Include the name of the assessment you have a question about - AASA, AzSCI, ACT, and/or ACT Aspire. This helps us to know which staff members can best assist you and also assists us with researching your questions.
  • Please send AASA questions to, AzSCI questions to, and ACT/ACT Aspire questions to
Assistance Needed While Students are Testing

  • If students are testing, use "URGENT: Students Testing" in the subject area when contacting us. Emails received about students testing who need assistance right away are prioritized.
  • State the problem and provide only SSIDs of students - to protect student privacy, do not include student names.
Technology Issues While Testing

If your student is showing as Ready and Unlocked in PAN but they are unable to start testing in TestNav, please check the following:

  1. The student must be accessing the test via the TestNav app, not through the browser. Arizona has disabled testing through and requires students to use the secure application.
  2. Are all browser windows closed on the device? TestNav will not allow testing to begin if other windows are open.
  3. Please be sure bandwidth is not maxxed out as this will cause connectivity issues throughout testing.
  4. If none of the above apply, please try moving the student to a different device.
Please contact Pearson directly if you are unable to gain access due to connectivity issues that cannot be solved with the troubleshooting tips above.

Pearson Customer Support: 1-888-705-9421 (Option 1 for AzSCI, Option 3 for AASA)

Important: Testing should be scheduled so that students have more than adequate time to complete the test before the end of the school day. If students start testing late in the day and experience technology issues, the student may not be allowed back into the test on the next day. 
Work Request Guidelines

Once testing has begun, please check if a student has already completed testing prior to approving a transfer request. Please use the following guidelines for AASA, AzSCI, and ACT Aspire:
  • If a student has not started testing, APPROVE the transfer request.
  • If a student has completed one or more test units, but has not completed the entire test (AASA, AzSCI, or ACT Aspire), APPROVE the transfer request.
  • If a student has completed all test units of the assessment (AASA, AzSCI, or ACT Aspire), REJECT the transfer request and indicate in the comments field, "Student has already completed testing."
Note: The Work Request process is not utilized for student transfers for the ACT test. For ACT, use the "Support Request" process described in the ACT section of this email. ACT will then check if a student has already completed testing before processing the support request.
The AASA test window opens Monday, April 4

Reminders - AASA Test Units and Testing Tickets

Students in Grades 4-8 will have three test units for ELA: Writing, ELA 1 (Reading), and ELA 2 (Reading); and two test units for Math: Math 1 and Math 2.

In PAN, there are two sessions for students in Grades 4-8: one for ELA and one for Math. During testing, you will access all ELA test units under the one test session for ELA (with one testing ticket) and all Math test units under the one session for Math (with one testing ticket).

See screenshot below:
Students in Grade 3 are set up in PAN a little differently due to the Oral Reading Fluency (ORF) test. Grade 3 students will have a separate session in PAN for each ELA test unit: Writing, ELA 1 (Reading), ELA 2 (Reading), and Oral Reading Fluency. Each will require a separate testing ticket.

For Grade 3, there will be two test units for Math: Math 1 and Math 2. As with Grades 4-8, these units will be in one math session, requiring one student testing ticket.
Grade 3 Quick Guide

Please see the updated Grade 3 Quick Guide, posted on the Achievement DTC page of our website.

For paper-based schools that want to switch from the telephone Oral Reading Fluency (ORF) test, which is administered one-on-one using a speaker telephone, to the online ORF test, which is administered in small groups through TestNav, this Quick Guide details the steps you will need to complete to make this switch.

Information is also included about lithocodes (required for the telephone test) and how to manage student transfers for Grade 3.

If you have any questions about AASA, please contact us at
The AzSCI test window closes on April 15. Responses for any Special Paper Version tests must also be entered into TestNav by April 15.

If you have any questions about AzSCI, please contact us at
Friday Focus Webinar - AASA and AzSCI Reporting

An additional Friday Focus webinar, AASA and AzSCI Reporting, has been scheduled for April 22, 2022, 1:00-2:00pm. 
Webinar Registration Link
ACT Test Window 2 begins Tuesday, April 5

For issues during ACT testing, please contact ACT Customer Support at 319-337-1567. This is an Arizona-specific ACT number, and any technical issues or concerns that occur during testing will be prioritized.

The ACT Test Window #2 paper test date is April 5, 2022. Online testing dates, for both standard testing and accommodations, in this test window are April 5-7 and 12-14. Please note the ACT online testing platform is not available for testing on Friday, April 8 or Monday, April 11.

Paper testing schools may administer online makeup tests, as needed, during the online testing dates in the window. For more information, please see the ACT document, Switching from Paper to Online Testing.

  • Schools administering ACT during ACT Test Window #2 may now create sessions and assign students to those sessions.
  • The "Prepare Session" functionality is now live in PAN to prepare your sessions for this ACT test window.
  • Students may complete information in MyACT prior to testing and up to two days after students finish testing. Students who set up a MyACT account will have the opportunity to send their ACT scores to up to 4 colleges or scholarship agencies for free and will receive their test results 11-14 days faster than waiting for paper score reports.
  • There is a report in ACT's PAN where you can see which students have used their student code to access the non-test information in MyACT. To access the report, go to Reports > Published Reports. In the "Find Reports" field, enter: Student Code Usage.
If you need to add students to your rosters in PAN for ACT testing, you will need to submit a Support Request to ACT using the Enroll or Unenroll Students file. Complete this template, then in ACT's PAN site, go to Support > Support Requests, then create a request to make the change. ACT will use the template to import and format the student data for you. This process is also used to add students who have newly transferred into your school or district.

If you have any questions about ACT, please contact us at
The ACT Aspire test window opens Monday, April 4

For issues during ACT Aspire testing, please contact ACT Aspire Customer Support at 855-730-0400. 

  • Hard copies of manuals will not be sent to districts for ACT Aspire. All manuals are available electronically on the ACT Aspire page of the ACT-hosted website for Arizona, under Step 5: Administration.
  • Sessions for ACT Aspire were not automatically created when students were uploaded to PAN by ADE. This step must be completed by schools/districts. A tutorial is available on the Aspire webpage under Step 4: Preparation.
  • You may now "Prepare Sessions" for ACT Aspire testing.
Please reference the Aspire Accessibility Supports Guide for information about Aspire accommodations, designated supports, and English learner supports. The test coordinator is responsible for documenting these supports on the Personal Needs Profile (PNP) and maintaining documentation securely on file for one year after testing.

Use the Aspire Personal Needs Profile (PNP) file to:
  • Assign accommodations for online testing
  • Create test sessions and assign students to sessions
  • Create testing groups/classes (optional) 
More information about the Aspire PNP file can be located under Step 3: Accommodation on the ACT-hosted Aspire webpage. 

If you have any questions about ACT Aspire, please contact us at

AASA Inbox

1535 W. Jefferson, phoenix, AZ 85007

Unsubscribe - Unsubscribe Preferences