MyUI Employer+ is replacing the system you use to pay unemployment premiums and file wage reports. This project update from the Unemployment Insurance (UI) Division includes the most up-to-date news, information, and resources to prepare you for the launch of the new system. |
MYUI EMPLOYER+ IS GOING LIVE!
Important Dates & Information |
ATTENTION: The MyUI Employer system is now shut down.
- The MyUI Employer system has been shut down, there is no access to account information until the new system goes live.
- Timeliness of Fact-Finding responses: If you are not able to respond to fact-finding requests in a timely manner due to the system outage or a delay in receipt of an employer’s PIN, you may receive a Loss of Protest (LOP) Notification. However, we are granting grace periods for fact-finding responses during this time of system maintenance, recognizing good cause for circumstances beyond your control that may have contributed to the untimely response. You should receive a notice that nullifies that original LOP. If you do not receive a nullification of your LOP by October 27th, please login to MyUI Employer+ employer account and appeal the LOP decision. If you are a TPA, login to your TPA account to appeal the LOP for your employer client.
Mark your calendar for these important dates!
- October 1st: TPA/Payroll Service Provider account registration begins.
- October 3rd: General Employer account activation begins.
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How to Activate Your Account |
Beginning October 3rd, if you (a CO Employer) currently have an active MyUI Employer account, you will need to complete a one-time activation process to access the new MyUI Employer+ system. The UI Division has created a number of resources to help employers and TPAs access the new system, and manage their accounts: |
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Beginning October 3rd, Employers with an active UI account will receive a PIN from the UI Division. Your PIN will be delivered either by email or USPS, depending on your indicated communication preferences.
- If your preferred method is USPS, the PIN may take until October 9th to get to you.
- Emailed PINs will be sent over several hours starting October 3rd, which may extend into October 4th.
- If you do not receive a PIN by October 9th, please contact Employer Services at 303-318-9100.
Tips for employers who use a TPA or payroll service provider:
- Existing Employer/TPA relationships (as of Q2 2023) will be automatically transferred into the new system. This list will be finalized on the night of October 2nd and the relationships will not be visible in the system until October 3rd.
- The initial association for existing clients of a TPA is a one-time process to support modernization data conversion efforts.
- Employer/TPA relationships beginning on or after the initial association must be authorized in the employer account using the "Third Party Administrator (TPA) Authorization" feature.
- Employers will enter a TPA ID number, provided by the TPA, to assign a new TPA to their account, or search by existing TPA name or roles.
- TPAs and payroll service providers will not be able to conduct any business on behalf of clients until roles and permissions are authorized inside the employers' accounts. TPAs cannot establish roles and permissions for their clients.
- Employers may assign one or multiple TPAs to their employer account, and set any combination of roles and permissions to conduct business on their behalf.
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News You Can Use: TPA Access |
TPA /Employer relationships in place at the time of the Q2 2023 filing deadline will be automatically transferred into MyUI Employer+. The default roles assigned to TPAs during this process include the ability to file wage reports and make payments. If a TPA is already responding to fact-finding requests on behalf of an employer, they will automatically be assigned to do so in the new system.
For Existing TPA Relationships
TPA relationships automatically transferred into MyUI Employer+ will require no further action from the employer once the employer account is activated. However, employers can update, change or add roles and permissions using the "Account Management'' tools inside MyUI Employer+ from their employer accounts.
For New TPA Relationships
New TPA relationships will be added and managed by employers using the "Account Management" tools inside their employer account. Power of Attorney (POA) Form UITL-18 is no longer required. Instead, TPAs will be assigned an ID number that employers can use to search and assign their respective TPA to their employer account. TPAs cannot assign themselves to employer accounts at this time.
What Comes Next
After receiving feedback from TPAs and payroll service providers on the TPA association process, the Division is developing a "Request for Access" feature for a future release. This feature would allow TPAs to request access to client accounts with a single click. Once access is requested, the employer will receive a notification that their TPA is requesting access to their account, and they can approve or deny the request instantly.
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Beginning October 1st, all TPAs (including payroll service providers) will be required to register for a new MyUI Employer+ account and receive a TPA ID number. TPA ID numbers will be automatically assigned once the registration process is completed.
- Division staff will be available to assist TPAs with account setup beginning October 2nd.
- Help requests will be worked in the order they are received beginning on October 2nd. We will send out additional instructions directly to TPAs on how to submit requests for assistance.
- Once a TPA account is registered, TPAs can use the “Employer Search” function inside MyUI Employer+ to search and view employer accounts already assigned to their TPA account.
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MyUI Employer+ is going live for employers on Tuesday, October 3, 2023! The UI Division hosted a Go Live Webinar covering everything you need to know about the launch of the new system.
Watch the MyUI Employer+ Go Live Webinar on CDLE’s YouTube channel now! You can also find webinar recordings, presentations and Q&A sessions on-demand on the MyUI Employer+ Webinars page. |
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Non-Electronic Communication Waivers |
Employers and TPAs will be required to file documents, reports, and other correspondences with UI electronically using the MyUI Employer+ system. Employers with limited to no internet access, or those who wish to continue conducting business with UI by mail, must submit a request for a Non-Electronic Communication Waiver. Non-Electronic Communication Waivers must be renewed annually.
Contact Employer Services at 303-318-9100 for more information on the waiver process, and see section 7.2.5 subsection .1 and .2 in the Regulations Concerning Employment Security (RCES) for more information on Electronic filing and waiver requirements. |
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Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division will continue seeking feedback from users before and after the launch of the new system. Submit your feedback using the MyUI Employer+ Employer Survey. |
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Bookmark the MyUI Employer+ webpage for easy access to news, videos and the most up-to-date information on the new premiums and wage reporting system. |
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