Dear Valued Customer,
On Tuesday, May 13, 2025, the water service to your home will be temporarily shut off from 9 a.m. to 3 p.m.
This shutdown is needed so Tualatin Valley Water District (TVWD) – your water provider – can relocate a section of the water main to a deeper depth underground near SW 188th Avenue and SW Shelley Street.
During this work, your home will not have water for drinking, cooking, showers, washing dishes, flushing toilets, or any other use.
We know this may be inconvenient and appreciate your patience as we complete this important work safely and efficiently.
Find additional information below.
Shut Off Details
- Date: Tuesday, May 13, 2025
- Time: 9 a.m. to 3 p.m.
- Duration: 6 hours
- Work Areas: Near 188th Avenue and Shelley Street
- Affected Address: Addresses marked in yellow on the map below
What to Expect
- Water service in the area will be turned off
- Crews will dig (excavate) around the existing water main
- The section of water main to be lowered will be cut
- The cut section of water main will be installed at a deeper level then reconnected to the water system
- Excavated areas will be restored with temporary asphalt
What You Might Notice
- Noise, dust, and vibrations
- Restricted parking near the work areas
- Temporary lane closures
- Impacts to bike and foot travel
- Large equipment, including front loaders and excavators
Tips to Prepare
- Before: Fill containers with clean water for drinking, cooking, and sanitation.
- During: Keep all faucets turned off.
- After: Turn on a faucet to check if water is back. If not, wait 15 minutes and try again. Once it returns, run cold water for two minutes to flush your pipes.
Why This is Happening
As part of a pedestrian improvement project, Washington County Land Use & Transportation is building a new walkway along 188th Avenue between SW Kinnaman Road and SW Blanton Street. A protected pedestrian crossing will also be added at 188th and Kinnaman.
A section of the existing water main will be adjusted to a deeper depth underground to make space for sidewalk foundations or underground infrastructure without risking future utility conflicts or service issues.
Questions?
Thank you for your understanding as we make important updates to the water system serving your neighborhood.
