SERVICE NOTIFICATION
Temporary 2-Hour Water Service Shutoff
to Your Home
Wednesday, September 9, 2026
2 Hours Between 8 a.m. and 4 p.m. |
¿Necesita este aviso en español? Llame al (503) 848-3000 para ayuda con traducción.
Dear Valued Customer,
Next week on Wednesday, September 9, 2026, water service to your home at 19185 SW Suncrest Lane will be temporarily turned off for 2 hours between 8 a.m. and 4 p.m.
During this time, no water will be available for use from your faucets, showers, toilets, or appliances that use water, like dishwashers and washing machines.
This temporary shutoff will allow Tualatin Valley Water District (TVWD), your drinking water provider, to move the water meter that serves your home. Your water meter is currently located east of your home, on the east side of SW 190th Avenue. The meter will be moved to the north side of SW Suncrest Lane, in the public right of way near your property.
Having your water meter closer to your home makes it easier for TVWD to:
- Read and maintain your meter.
- Access the meter when repairs or other work are needed.
- Locate and shut off your water service during an emergency.
There is no cost to you for this work. Moving the meter will not affect your water pressure or the reliability of your water service.
Please review the information below to understand what to expect and how to prepare for the 2 hour water service shutoff. |
WATER SHUT OFF OVERVIEW
- Date: September 9, 2026
- Duration/Time: For 2 hours between 8 a.m. and 4 p.m.
- Work Area: Near the north side of SW Suncrest Lane, in the public right of way near your property
- Notification: TVWD will knock on your door before temporarily turning off your water.
WHAT TO EXPECT
- Temporary water service shut off
- No water available for use from faucets, showers, toilets, or water-using appliances
- Access to your home will be maintained
- Noise, dust, and vibrations during work
- Traffic control in and around the work area
- Large equipment (such as excavators) nearby
- Limited parking near the work area
- Possible impacts to bike and foot travel
- Mail, deliveries, and garbage service will continue as usual
HOW TO PREPARE
- Before the Shutoff: Fill clean containers with 3 to 5 gallons of tap water for drinking, cooking, and flushing toilets.
- During the Shutoff: Keep all faucets and water-using appliances turned off.
- After the Shutoff: Turn on a faucet to check if water service has returned. If no water comes out, turn it off, wait 15 minutes, and try again. Once water returns, run cold water for about 2 minutes to clear your pipes.
HOW YOU CAN HELP
Please keep the area around your new water meter location clear and easy to access. Avoid placing plants, landscaping, vehicles, or other items over or around the meter. Keeping the meter accessible helps TVWD read, maintain, and repair it when needed.
QUESTIONS?
Contact TVWD Communications:
We appreciate your patience while we complete these important improvements to your neighborhood's water system. |
Coming Soon!
The Willamette Water Supply System will provide additional water to Washington County this winter so we are better prepared for current and future water challenges. Visit TVWD.org/WWSS to learn what our new water supply means for you. |
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