Attention TPAs and Payroll Service Providers |
Access Individual and Bulk Employer Rates in MyUI Employer+ |
How to Access Employer Rate Notices in MyUI Employer+ |
Things to Know About 2024 Rate Notices |
- Premiums Adjustments - Your base rate is now displayed in two categories – the base rate and the support rate — to provide more transparency into how your rate is calculated.
- New Rate Schedule - The Colorado legislature adopted a new rate table for employers in 2024. You may notice an adjustment to your typical experience rate based on the new rate schedule.
- Solvency Surcharge - Per state statute, the solvency surcharge is in effect. A solvency surcharge has been applied to your 2024 Unemployment Insurance rates.
Visit the Premium Rates page on our website for more information on these and other changes to your 2024 rate notice. |
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The 2024 Rate Protest Period closes on December 28th, 2023. Rate protests can be submitted in MyUI Employer+. Please submit a protest only if you think there is an error in how we calculated your rate (average annual payroll, benefit charging, payments). Protests related to the new support rate breakout are not accepted and will be denied. |
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Adequate Responses Required for Division Requests |
Beginning January 1, 2024, the Division will start issuing determinations based on the adequacy of information provided by employers in response to UI Division requests. UI Division requests include fact-finding questionnaires, additional separation and wage information, and more. An adequate response means the information provided by the employer for a Division request is sufficient to support a determination on the issue (RCES 7.4.2.2).
Inadequate responses fail to provide enough information to determine a claimant’s eligibility for UI benefits, regardless if the response is timely. Although employers may choose to not protest a claim or provide additional information about the job separation in their response to the Division, this will be considered an inadequate response. The Division will still issue a determination based on the available facts.
Failure to provide adequate responses can result in improper payments and result in additional charges assessed to an employer’s account. According to state statute (CRS 8-79-102 (5)(A)), the Division will charge an employer’s account for improper payments if:
- The payment was made because the employer (or agent) was at fault for failing to respond on time or adequately to the Division request.
- The employer (or agent) has established a pattern of failing to respond timely or adequately to Division requests.
How to Avoid Inadequate Response Determinations:
- Respond on time and completely to all Division requests related to a claimant’s eligibility for UI benefits.
- Provide specific details and information that can help the Division make a determination based on all the available facts.
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How Employers Benefit from Responding to UI Division Requests |
Your timely participation in UI Division requests is not only required by law (C.R.S. 8-79-104 (1)(a)(II)(A)), it also helps prevent improper benefit charges, penalties, overpayments, costly appeals, and protects your right to protest.
How to reduce employer costs:
- Report all hiring to the State Directory of New Hires by the due date.
- Respond promptly to any Request for Verification of Weekly Earnings.
- Respond to Fact Finding Requests as soon as possible.
- Provide complete and accurate employee separation information to help determine whether a claimant is eligible for benefits.
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ICESA EAN Formatting & Monthly Employment Information Requirements for Wage Reports |
When filing wage reports in MyUI Employer+, TPAs and employers will now be required to indicate each month an employee was employed in a given quarter (M1, M2, M3). Submitting a wage report without indicating each month the employee was employed in a given quarter will result in a “fatal” error and the report will not be accepted.
Monthly employment information has always been required when submitting wage detail and premium reports. However, prior to this updated requirement, the system would automatically report that an employee who received any quarterly wages was employed every month of the quarter. CDLE is no longer able to automatically determine which month(s) an employee was employed in a given quarter.
Additionally, beginning January 10th, MyUI Employer+ wage submissions using the ICESA file type will be required to use the new employer account number (EAN) format (example: 01234567). This change is in response to feedback from employers and third party administrators and aligns all accepted file types with the new EAN format.
See the How to Submit a Wage Report page for more information on acceptable file types and downloadable sample files containing monthly employment information. |
New & Upcoming System Updates |
Check out these MyUI Employer+ system updates:
- Employer Detail Banner - The banner at the top of the Employer Home page now displays your TPA name (if applicable) and your claims response method.
- TPA Authorization Reminder - Employers using TPAs and payroll service providers will now receive an annual reminder to review their authorized TPAs and make any necessary updates.
- Seasonal Validation (for seasonal employers) - Non-Season Start Dates are no longer required to begin after the Season Start Dates. The system will only allow future season dates.
- Work-Share Indicator - The Employer Home page now indicates if you have an existing Work Share plan under the “Account Information” section.
New Features Coming Soon for TPAs
- ACH Credit payment options
- Exportable search results for large TPAs (2,500+ clients)
- Exportable wage submissions
- New file errors screen for individual and bulk files
- Added information fields in bulk rate files
- New save options for manual wage entries
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Make the most of your MyUI Employer+ TPA account with How-To pages, User Guides, FAQs, and more! |
MyUI Employer+ User Guide |
Explore our online User Guide for in-depth look into MyUI Employer+ portal. |
MyUI Employer+ How-To Resources |
See step-by-step guides to manage your MyUI Employer+ account online. |
See the most commonly asked questions from other MyUI Employer+ users. |
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Non-Electronic Communication Waivers |
Employers are now required to file documents, reports, and other correspondences with UI electronically using the MyUI Employer+ system.
Employers with limited to no internet access, or those with other good cause who wish to continue conducting business with UI by mail, must request a non-electronic communications waiver. Non-Electronic Communication Waivers must be renewed annually. |
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Need help from Employer Services? MyUI Employer+ users can now submit a Contact Us request with specific questions about their account. Your request is sent directly to related staff to provide the help you need, when you need it!
If you are experiencing any issues with the new system, please submit a TPA request form to connect with the MyUI Employer+ project team. |
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Colorado Department of Labor and Employment 633 17th St, Denver, CO 80202 Unsubscribe |
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