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Access Your 2024 Unemployment Insurance Rate Notice in MyUI Employer+

Your 2024 Unemployment Insurance (UI) rate notice is available in your MyUI Employer+ account! Login to your employer account to access your notice, and visit our Premium Rates page for more information about your 2024 rate notice.

How to Access Your UI Rate notice in MyUI Employer+

  1. Login to your MyUI Employer+ account.
  2. Click “View Details” under the Account Information section of your Employer Home page.
  3. Select the year you would like to view from the dropdown menu.
  4. Click “Search”.
  5. View your UI Rate Notice for the selected year.

Things to Know About Your 2024 Rate Notice

  • Premiums Adjustments - Your base rate is now displayed in two categories – the base rate and the support rate — to provide more transparency into how your rate is calculated.
  • New Rate Schedule - The Colorado legislature adopted a new rate table for employers in 2024. You may notice an adjustment to your typical experience rate based on the new rate schedule.
  • Solvency Surcharge - Per state statute, the solvency surcharge is in effect. A solvency surcharge has been applied to your 2024 Unemployment Insurance rates.

Visit the Premium Rates page on our website for more information on these and other changes to your 2024 rate notice. 

2024 Rate Protest Period

The 2024 Rate Protest Period closes on December 28th, 2023. Rate protests can be submitted in MyUI Employer+. Please submit a protest only if you think there is an error in how we calculated your rate (average annual payroll, benefit charging, payments). Protests related to the new support rate breakout are not accepted and will be denied.

Adequate Responses Required for Division Requests

Beginning January 1, 2024, the Division will start issuing determinations based on the adequacy of information provided by employers in response to UI Division requests. UI Division requests include fact-finding questionnaires, additional separation and wage information, and more. An adequate response means the information provided by the employer for a Division request is sufficient to support a determination on the issue (RCES 7.4.2.2).

Inadequate responses fail to provide enough information to determine a claimant’s eligibility for UI benefits, regardless if the response is timely. Although employers may choose to not protest a claim or provide additional information about the job separation in their response to the Division, this will be considered an inadequate response. The Division will still issue a determination based on the available facts.

Failure to provide adequate responses can result in improper payments and result in additional charges assessed to an employer’s account. According to state statute (CRS 8-79-102 (5)(A)), the Division will charge an employer’s account for improper payments if:
  • The payment was made because the employer (or agent) was at fault for failing to respond on time or adequately to the Division request.
  • The employer (or agent) has established a pattern of failing to respond timely or adequately to Division requests.

How to Avoid Inadequate Response Determinations:
  • Respond on time and completely to all Division requests related to a claimant’s eligibility for UI benefits.
  • Provide specific details and information that can help the Division make a determination based on all the available facts.

How You Benefit from Responding to UI Division Requests

Your timely participation in UI Division requests is not only required by law (C.R.S. 8-79-104 (1)(a)(II)(A)), it also helps prevent improper benefit charges, penalties, overpayments, costly appeals, and protects your right to protest.

How to reduce employer costs:
  1. Report all hiring to the State Directory of New Hires by the due date.
  2. Respond promptly to any Request for Verification of Weekly Earnings.
  3. Respond to Fact Finding Requests as soon as possible. 
  4. Provide complete and accurate employee separation information to help determine whether a claimant is eligible for benefits.

ICESA EAN Format Changing for Q4 Reports

Beginning January 10th, wage submissions using the ICESA file type will be required to use the new employer account number (EAN) format (example: 01234567). This change is in response to feedback from employers and third party administrators and aligns all accepted file types with the new EAN format.

The new EAN format is listed on the Employer Home page. See the
How to Submit a Wage Report page for more information on acceptable file types.

New System Updates

Check out these MyUI Employer+ system updates from our most-recent release:
  • Employer Detail Banner - The banner at the top of the Employer Home page now displays your TPA name (if applicable) and your claims response method.
  • TPA Authorization Reminder - Employers using TPAs and payroll service providers will now receive an annual reminder to review their authorized TPAs and make any necessary updates.
  • Seasonal Validation (for seasonal employers) - Non-Season Start Dates are no longer required to begin after the Season Start Dates. The system will only allow future season dates.
  • Work-Share Indicator - The Employer Home page now indicates if you have an existing Work Share plan under the “Account Information” section.

Online Employer Resources

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Make the most of your MyUI Employer+ account with How-To pages, User Guides, FAQs, and more!

MyUI Employer+ User Guide

Explore our online User Guide for in-depth look into MyUI Employer+ portal.
See User Guide

MyUI Employer+ How-To Resources

See step-by-step guides to manage your MyUI Employer+ account online.
See How-To Resources

Employer FAQs

See the most commonly asked questions from other MyUI Employer+ users.
See Employer FAQs

Non-Electronic Communication Waivers

Employers are now required to file documents, reports, and other correspondences with UI electronically using the MyUI Employer+ system.

Employers with limited to no internet access, or those with other good cause who wish to continue conducting business with UI by mail, must
request a non-electronic communications waiver. Non-Electronic Communication Waivers must be renewed annually.

Contact Us

Need help from Employer Services? MyUI Employer+ users can now submit a Contact Us request with specific questions about their account. Your request is sent directly to related staff to provide the help you need, when you need it!

If you are experiencing any issues with the new system, please submit an assistance request form to connect with the MyUI Employer+ project team.
MyUI Employer+ Feedback Form

Colorado Department of Labor and Employment

633 17th St, Denver, CO 80202

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