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Exams Officer Newsletter

May 2026
Welcome to your monthly Exams Officer newsletter
As the May/June 2026 examination series begins, we would like to thank you for all the work you’ve done to prepare for this busy period.

In this edition, you’ll find:
  • Support and guidance to help the series run smoothly
  • Key dates and deadlines to keep you on track
  • Updates on the topics exams officers ask about most
As always, we are here. If you need further support, reach out to us through the Pearson support portal.

Best wishes,

Pearson Communications
This month's news and updates

Date

Activity

15 May
Deadline to submit centre marks and moderation samples (the exceptions to this deadline are GCSE and A level Art and Design – these marks do not need to be submitted until 48 hours before your moderator visit).

International GCSE, GCSE, IAL, AS/A level, ELC(A), Project qualifications
15 May
Deadline to submit learner work and marks for BTEC Tech Award summer internally assessed components.
24 June
Contingency day for GCSE and/or AS/A level examinations should sustained national or local disruption arise during the May/June 2026 series
1 July
Special consideration deadline for GCSE, IAL, AS/A level, AEA, International GCSE, PLSC, iPrimary and iLowerSecondary, Mathematics in Context, Level 2 Extended Mathematics Certificate
5 July
BTEC claiming deadline for students expecting a summer 2026 result*.
  • make full award claims and Tech Award cash-ins
  • submit all internally assessed grades
  • complete all outstanding actions
*We are unable to guarantee learners will receive a qualification result on learner results days if qualification claims or internal assessment grades are provided after 5 July. If we do receive qualification claims or internal grades for learners after 5 July deadline, Pearson reserves the right to charge centres £100 for each of these learners that receives a BTEC Level 3 National, on learner results days.

Stay organised with upcoming key dates and deadlines on our downloadable spreadsheets and interactive qualifications calendar.
On 16 April, we brought our Pearson Exams Officer Support Facebook page together with the wider Pearson community on the main Pearson page.

If you already follow our page, you’ll be moved over automatically, there’s nothing you need to do. You’ll continue to receive the same high level of support who are here to help.  


Join our new community group.
Join us on our 'Bitesize' webinars

Whether you're a new exams officer or just new to Pearson qualifications, you might have questions about the administration of these. We are running a series of interactive, engaging live events which are dedicated to specific admin processes, providing in depth guidance and include demonstrations on the completion of the process specified.

Why not join us for our next VQ Bitesize event:
Making Claims
9 June 2026
11:00-12:00 (GMT) 1 hour
Register for our event
Eligibility
23 June 2026
11:00-12:00 (GMT) 1 hour
Register for our event
Don't worry if you missed any! You can always watch the recording of past events on our support article.
Spring and summer: essential information
With the May/June exams underway, we've put together this essential information article containing important knowledge on upcoming key dates, events, assessments, and available resources.

These include:
  • Exam Paper Tracking
  • Missing Labels, Registers & Returning Scripts
  • Additional Exams Stationery
  • Exam Timetables
  • How to apply for Special Considerations
  • Submitting and Amending Coursework Marks and Samples
  • Secure Download Service
  • Modified Papers
  • The BTEC External Assessment Tool
  • Registrations & Exam Entries
  • Results & Post-Results
Explore the essential information article
JCQ summer readiness
In the latest edition, JCQ bring you an extended summer series readiness special covering important areas to ensure you have a smooth series.
These include:
  • Question paper security
  • Receiving and checking exam materials
  • Second pair of eyes check: see it, say it, log it
  • Printing PDF question papers
  • Reporting suspected malpractice
  • Mobile phones and smart glasses
  • Exam room and invigilation requirements
  • Senior designated contacts
Your new BTEC external assessment overview tool

If you’re running BTEC external assessments, find everything you need to know quickly and easily so that everything runs smoothly.
Try it today
Safeguarding
We understand how stressful the May/June exam series can be for students. Therefore, maintaining the safety and welfare of your students is our top priority. We have a dedicated team who will respond urgently if you have safeguarding concerns that relate to your students’ examinations or assessments. An example of situations you may need to discuss with us could include:
  • One of your candidates has expressed harmful views or threats to harm themselves or others in mock examinations and you are concerned they may write similar comments in upcoming examinations that could require urgent action.
  • During internal verification processes, you discover that a student has completed a project on a harmful or inappropriate topic (pornography, extreme views, violence, crime, substance misuse or abuse).
You can contact the Safeguarding Team can be contacted by emailing Safeguarding@pearson.com.

Each year, our examiners refer hundreds of exam scripts to our team when they discover concerning images or text that students have drawn or written. Our Safeguarding Team will email your centre so that you can make sure that your students are safe and well. You are required to acknowledge receipt of the concern, so please ensure that your contact information is updated on EOL, your website, and on the NCN emergency contacts list. 
Reporting malpractice & maladministration
Ensure your colleagues are familiar with how to report suspected malpractice and maladministration.
Further information on malpractice can be found here:
Reporting breaches of security
The security of exam papers is important for ensuring that exams are fair for all students. In the event of any concerns about question paper security, please contact us immediately.

Reports about social media posts can be sent to our Investigations team at pqsmalpractice@pearson.com.

In the event of a confirmed breach of security at your centre (e.g. a pack of exam papers has been opened early by mistake) please contact Pearson on 0344 463 2535 (UK centres) or +44 (0)120 4770 696 (International centres). 
Cyber security
Protecting the security of your students’ data and electronic question paper materials is critical and we are committed to working with you to keep this sensitive information secure.

Please ensure that all staff who need it have access to Edexcel Online (EOL) and have a device suitable for use with our Multi-Factor Authentication (MFA) app.

Top tips:
  • Remove for any staff who have left or moved roles and no longer need access
  • Never use the same password for Edexcel Online that you use for other systems
  • Never share your password with others
  • See any suspicious activity on your EOL account? Reset your password immediately and report the activity to Pearson.

You can also visit the National Cyber Security Centre website for a range of practical cyber security advice and best practice designed for centres.
NEA & Coursework marks and statement submission deadline
The deadline for submitting your centre’s coursework marks for ELC (Academic), GCE, GCSE, International GCSE, Edexcel Certificate, and Project Qualifications is 15 May 2026.

This is also the deadline for centres to submit the following:  

Qualification

NEA requirement

GCSE Citizenship Studies 1CS0
Taking citizenship action form
GCSE English Language 1EN2
Speaking endorsement statement
GCSE Geography A 1GA0
Fieldwork statement
GCSE Geography B 1GB0
Fieldwork statement
GCE Biology 9BI0
Practical endorsement
GCE Biology 9BN0
Practical endorsement
GCE Chemistry 9CH0
Practical endorsement
GCE Geography 8GE0
Fieldwork statement
GCE Geography 9GE0
Fieldwork statement
GCE Physics 9PH0
Practical endorsement
The following is due on 31 May 2026:
GCSE Computer Science 1CP2
Practical programming statement form & evidence of 20 hours’ programming
Failure to submit the above will be treated as maladministration/malpractice.

Please ensure your centre is on track to meet the deadline.
Introducing Secure File Exchange for the May/June exam series
This series, we’ve introduced Secure File Exchange, a new platform that replaces our previous Secure File Transfer (SFT) system. Secure File Exchange will be available during the May and June exam series when we need to share exam materials securely with centres.

Secure File Exchange allows us to send exam papers to you electronically when needed. You’ll sign in using the same login details you use for Edexcel Online. It uses the same multi‑factor authentication and avoids the account lockouts you may have experienced with the previous system.

We will only use Secure File Exchange if you can’t access a paper through Secure Download Service.

Secure Download Service

We’ve made some important key changes to the Secure Download Service (SDS) that will significantly improve your experience when using this service for the forthcoming General Qualifications and BTEC Tech Award May/June 2026 exam series.

Read more for full details on the key changes and how they will make your use of the SDS service easier and smoother.

For standard and modified question papers (ordered through Access Arrangements Online), the release time of electronic question papers via SDS is 60 minutes before the published start time for each exam.

Audio files will be available 24 hours before the exam (or the Friday before, if the test is on a Monday), and transcripts will be available 1 hour before.

BTEC level 2 First, level 3 Nationals and T levels are handled through the Secure Tests page of our website. Read more about secure assessment materials for Vocational qualifications.
Stay in the loop

Read the latest edition of the General Qualifications Bulletin. If you wish to receive this, you can sign up to the newsletter.
Thank you for completing your cohort confirmation
Thank you to all of you who we asked to complete a second termtime checkpoint. We now have a fully accurate picture of all students expecting results in August and can be sure that everyone who needs an entry for an external assessment has one before the exam series gets under way.
What’s next
Now all you need to do is keep on top of your summer cohort and be ready to submit your certification claims by the 5 July deadline.

Use the ‘centre action’ column in VQ Learner Tracker as your guide to see exactly what you need to do for each student between now and July.

Log in to VQ Learner Tracker
Introducing digital credentials
Share your student email addresses to make sure they receive their digital credentials

To make sure your students receive their digital credentials this summer, you need to add their email addresses in Edexcel Online before results day.

Students completing vocational qualifications can now receive a verified, shareable digital credential alongside their results, but we can only issue it if we have their email address.

You can now add student email addresses in Edexcel Online, and we recommend using each student’s centre email address.


Missed our earlier email? Read more about digital credentials
BTEC Tech Awards: submit marks and upload work for sampling by 15 May
Learner Work Transfer is open and the deadline to submit work for sampling is this Friday, 15 May.

Remember, you’ll need to submit all your centre marks before you can see the list of students selected for the moderation sample.

Missed our earlier email? Read more about 15 May deadline
T Levels - Catch up on all the news
Read May's T Level update for all the latest news, key dates and sector updates.

Missing out? Sign up to T Level updates to get the latest news to your inbox each month.
Stay in the loop

Read the latest edition of the Vocational Qualification Bulletin. If you wish to receive this, you can sign up to the monthly update.
UK webinar events

Join us for the Post-Exam Period webinar on 18 June 2026 | 14:00-15:00 (BST), designed to equip exams officers with the latest information and practical guidance for the upcoming academic year with a specific focus on the administrative tasks you will do after your exam series have ended.
Sign up to the June webinar
If you were unable to attend previous events, you can access the recordings on the support portal.
Exams Officers support
Find out everything you need to know to manage examinations and administer our qualifications.

Development Hub
Our new dedicated space for exams officer training created to offer enhanced support.

JCQ

Published on 16 April 2026.
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Ofqual

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The Exams Office

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